Clark County Utilities Department

Water and Sewer

 

 

Springview Government Center 

3130 East Main Street 

P.O. Box 1303 

Springfield, Ohio 45501-1303 

Phone: (937) 521-2150 

Fax: (937) 327-6628 

utilities@clarkcountyohio.gov 

 

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Frequently Asked Questions

 

How can I pay my bill?

a) You can mail your payment using the remittance envelope included with your bill:

b) You can make arrangements with our office to have your payment deducted directly from your checking or savings account monthly through our ACH program. About 1,000 customers currently use this automatic payment option;

c) Pay in person at our office or in the night deposit in front of the building.

Can I pay my bill online or over the telephone?

Clark County Utilities Department does not currently office bill pay online or over the telephone.

Who do I call if I have a question about my bill?

Call our Office at (937) 521-2150 for information concerning your bill.

Who do I call about a water main break, a fire hydrant leak, or sewer back-up?

To report a broken water pipe, fire hydrant leak or a backed-up sewer, call us as soon as possible at (937) 521-2150 during regular business hours or at (937) 521-1800 for after-hours emergencies.

Southwest Regional Wastewater Treatment Plant

What type of payments do you accept?

We accept cash, personal checks, money orders, or cashiers checks. We do not currently accept credit card or debit card payments.

Can I pay my bill through by bank online?

Yes, but realize that your bank will mail us a check that may take up to a week to receive. The process is not an automatic deduction/payment process Please account fort he time it may take for your bank to send us a check when using this type of payment process. Also, please note your account number as a reference on the payment.