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Posted on: March 17, 2020

Backgrounder: Clark County COVID-19 updates and closures

Last Updated Tuesday, March 31, 2020, 10:15 p.m.

Backgrounder: Clark County
COVID-19 Closures and Updates

Clark County, Springfield ask residents not to flush wipes

The Clark County Utilities Department and the Springfield City Service Center are reminding residents not to flush disposable wipes. The 'flushable wipes' aren't safe to flush. While they make it down the drain, the wipes cause problems downstream in the sewer system, clogging sanitary sewer pumps at lift stations and clogging sanitary sewer lines. The problems lead to extra work for service employees and sewer backups in homes and businesses.

When disposing of wipes, remember the three P’s: Pee, poop and toilet paper. Never flush anything besides human waste and toilet paper. For more information, click here.

Ohio DJFS extending SNAP benefits for six months

The Ohio Department of Job and Family Services is extending all SNAP benefit recertifications due to the COVID-19 pandemic. 

Clark County SNAP recipients do not need to call Clark County Department of Job and Family Services for a recertification appointment for the months of March, April and May of 2020. Benefits will be automatically extended for six months and recipients will receive an extension notice.  

If benefits expired effective March 31, 2020 because a recertification appointment wasn't completed, benefits will be automatically reopened for six months.  

If you received a notification for a recertification appointment for the month of April 2020, please disregard. SNAP benefits will be automatically extended for six months during this state of emergency for the CONVID-19 pandemic.

Interim reports are not required for SNAP during March, April, and May.

Last Updated Monday, March 30, 2020, 12:45 p.m.

Clark County Commission to host teleconference meeting

The Board of Clark County Commissioners will be hosting a teleconference of its regular public meeting at 8:30 a.m. and 10 a.m. due to the COVID-19 pandemic. The informal session will be held at 8:30 a.m. and the formal session will be held at 10 a.m. A full agenda can be found here

The Zoom teleconference will be held using two separate call-in numbers due to the high amount of usage with the software nationwide.

To call-in to the 8:30 a.m. informal session, use the information below: 

Join Zoom Meeting

Meeting ID: 949 340 769
Password: 072882

One tap mobile
16465588656,,949340769# US (New York)
13126266799,,949340769# US (Chicago)

Dial by your location
        1 646 558 8656 US (New York)
        1 312 626 6799 US (Chicago)
        1 669 900 9128 US (San Jose)
        1 253 215 8782 US
        1 301 715 8592 US
        1 346 248 7799 US (Houston)

Meeting ID: 949 340 769
Password: 072882
Find your local number: https://zoom.us/u/abfW6nhCKT

To call-in to the 8:30 a.m. informal session, use the information below: 

Join Zoom Meeting

Meeting ID: 458 068 967
Password: 619748

One tap mobile
16465588656,,458068967# US (New York)
13126266799,,458068967# US (Chicago)

Dial by your location
        1 646 558 8656 US (New York)
        1 312 626 6799 US (Chicago)
        1 301 715 8592 US
        1 346 248 7799 US (Houston)
        1 669 900 9128 US (San Jose)
        1 253 215 8782 US

Meeting ID: 458 068 967
Password: 619748
Find your local number: https://zoom.us/u/abfW6nhCKT

Last Updated Thursday, March 27, 2020, 10:00 a.m.

Clark County EMA seeking PPE donations

The Clark County Emergency Management Agency is seeking donations for Personal Protective Equipment, including latex gloves, surgical masks, N-95 respirators and gowns. For more information or to make a donation, e-mail slittler@clarkcountyohio.gov.

Last Updated Tuesday, March 24, 2020, 1:15 p.m.

PRC funds available for social distancing supplies

The State of Ohio has made available limited funds for COVID-19 related Prevention, Retention, Contingency (PRC) funds for households with a minor child or an individual who is the non-custodial parent of a minor and is complying with Child Support. 

Applications may be completed and submitted on the CCDJFS website https://www.clarkdjfs.orgPaper applications are available in the entry to Buildings A and D from 9:00 a.m. to 11:00 a.m. daily.  

Households approved will receive a check in the mail of $100.00 to help provide for social distancing/stay at home supplies. This is a one-time benefit. It does not count towards the family/individual PRC cap.

Applications available at Clark County DJFS during order

During the “Stay at Home Order," effective Friday, March 27, 2020, the Clark County Department of Job and Family services will have paper applications for all programs available for pick up in Building A and Building D from 9:00 a.m. to 11:00 a.m. Monday through Friday.

Documents may be left in the external drop boxes at any time.

Staff are processing all applications during the “Stay at Home Order.”  Customers should  make sure we have a current mailing address and phone number on file.

Calls will be returned but due to high volume, there may be a delay. Please do not leave multiple messages.

To report Child or Elder Abuse/Neglect call 937-327-1700, select option 8 and leave message.
 If a child or elder is in immediate danger, call dispatch at 937-328-2560.

For other ways of conducting business with CCDJFS, log on to http://www.Clarkdjfs.org

Unemployment claims may be filed by calling
1-877-644-6562 or TTY at 1-888-642-8203 or online at: https://www.unemployment.ohio.gov

Video conference held to discuss local response to pandemic

Clark County and Springfield leaders recorded a live video conference Monday to provide an update to residents and businesses about the local impact of the COVID-19 pandemic.

The panel included Clark County Commission President Melanie Flax Wilt, Springfield City Manager Bryan Heck, Clark County Health Commissioner Charles Patterson, Chamber of Greater Springfield President and CEO Mike McDorman and Chamber of Greater Springfield Vice President for Economic Development Horton Hobbs.

Click here to watch a recording of the the video conference.

Last Updated Monday, March 23, 2020, 3:15 p.m.

CCCHD confirms second positive COVID-19 case in Clark County 

Clark County Combined Health District (CCCHD) is reporting the second positive test result for coronavirus disease 2019 (COVID-19) in a Clark County resident. For more information,
click here.

Last Updated Monday, March 23, 2020, 2:15 p.m.

Sheriff's Office asking residents to only call 9-1-1 in an emergency

The Clark County Sheriff's Office is asking residents not to call 9-1-1 unless it is an emergency.

The 9-1-1 dispatch system is being overwhelmed by citizens calling to ask questions about the COVID-19 Stay at Home Order issued by Governor DeWine. If you need to know if you are considered "essential personnel", read the order below, ask your employer or call 1-833-4-ASK-ODH (1-833-427-5634).

https://content.govdelivery.com/…/1…/Stay%20Home%20Order.pdf .

Child Support Enforcement Agency asking residents to pay online

The Clark County Child Support Enforcement Agency is asking residents to make payments online as the office is closed to the public due to the COVID-19 pandemic.

To pay online, log on to https://oh.smartchildsupport.com/.

To pay by phone, call 1-888-965-2676.

Residents can also make payments through MoneyGram to the Child Support Enforcement Agency, located at participating Walmart, CVS pharmacies and Advance America Cash Advance locations. For other locations, please use
https://moneygram.com. There is a fee of $3.99. Please allow forty-eight (48) hours for the payment to be received by Ohio CSPC. To contact MoneyGram, call 800-926-9400.

For more information, call 937-327-1700 or click the link below:


Last Updated Monday, March 23, 2020, 10:15 a.m.

Clark County food pantries this week

The Clark County Combined Health District and other agencies are working to provide food to the needy during the COVID-19 pandemic. Residents in need can 
click here for a list of available food pantries. For immediate assistance, call 2-1-1 or the Clark County Combined Health District at 937-390-5600.

Save Jane event postponed until further notice

The Child Advocacy Center and the Clark County Department of Job and Family Services' Save Jane event scheduled for April 1 has been postponed until further notice. The event will be held at a later date. For more information, e-mail Carlisa Parker at Carlisa.Parker@jfs.ohio.gov.

Great American Cleanup postponed until further notice 

The Clark County Solid Waste District and Keep Clark County Beautiful have suspended the 2020 Great American Cleanup until further notice. The Solid Waste District has also suspended specialty recycling until further notice, but recycling stations remain open at this time. For a full list of recycling stations, click here.

Juvenile Court making more changes to availability

The Clark County Juvenile Court is making changes to its procedures due to the COVID-19 epidemic. Only essential staff will be permitted into the facility. The court can be reached by fax at 937-521-3200 or e-mail at clerk@clarkohiojuvcourt.us. A secure drop box is also available in the Juvenile Court lobby. To read the full order from Judge Katrine Lancaster, click here.

Last Updated Friday, March 20, 2020, 9:45 a.m.

SBA to offer COVID-19 disaster loans

Governor Mike DeWine, Lt. Governor Jon Husted, and Ohio Development Services Agency Director Lydia Mihalik today announced that the U.S. Small Business Administration (SBA) has qualified the State of Ohio for the Economic Injury Disaster Loan program.

As a result, Ohio businesses and non-profits economically impacted by the outbreak of COVID-19 may now apply for a low-interest loan of up to $2 million to help pay for fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. You can apply for the loan online at https://disasterloan.sba.gov/ela/, which is recommended, or by calling 1-800-659-2955 to have an application mailed to you.

To expedite the application process, applicants should have ready complete copies of their most recent federal income tax return and a completed and signed IRS Form 4506T, which authorizes the release of tax information. Additional information to have available would be a schedule of liabilities, personal financial statement, monthly sales figures, a current year-to-date profit-and-loss statement, and a year-end profit-and-loss statement and balance sheet for that tax year if the most recent federal income tax return has not been filed. For more details, click here.
As efforts to combat the outbreak of the COVID-19 virus continue, Governor DeWine and his administration will continue to identify ways to support the state’s small businesses and nonprofits. For the latest and most accurate information regarding the COVID-19 outbreak, please visit Coronavirus.Ohio.Gov or call 1-833-4-ASK-ODH.

Last Updated Wednesday, March 18, 2020, 11:15 a.m.

Commission Office to close to the public

The Clark County Commission Office, located on the fifth floor of the Clark County Municipal Courthouse, 50 E. Columbia St., will close to the public at Noon today until further notice.

The Board of Clark County Commissioners meeting scheduled for 8:30 a.m. Wednesday, March 25, has been cancelled. The board will meet again by teleconference at 8:30 a.m. Wednesday, April 1. A call-in number will be made available to the public.

The office will remain operational during the closure. In-person meetings can be scheduled, if needed. Commission staff can be reached by phone at 937-521-2005 or by e-mail at commission@clarkcountyohio.gov.

Clark County EMA seeking PPE donations

The Clark County Emergency Management Agency is seeking donations for Personal Protective Equipment, including latex gloves, surgical masks, N-95 respirators and gowns. For more information or to make a donation, e-mail slittler@clarkcountyohio.gov.

Tuesday, March 17, 2020, 3 p.m.

County offices at Bushnell Building to close to the public

The third floor of the Bushnell Building will be closed to the public effective 4:30 p.m. today, Tuesday, March 17. The closures will affect the Clark County Auditor, Recorder, Tax Map and Treasurer’s Offices.  

Elected officials are encouraging residents to do business through online services. Residents who must drop-off items are encouraged to use the Treasurer’s drop box, which is accepting documents for all four offices, located at the main entrance of the Bushnell Building, 14 East Main St. in Springfield. For more information on the drop box, click here.

If you have documents that won’t fit or need to be dropped off in person, an additional drop box will be placed on the third floor just outside the elevators. There will be signs directing people who to call for additional information. The drop boxes are only available during the hours of 8 a.m. to 4:30 p.m. At the Recorder’s Office, title search computers will be closed to the public until further notice.

Moving forward, each office will communicate specific details about operations through their channels, including how to do business using online services.

The offices can also be reached at the following phone numbers:

Auditor: 937-521-1860

Recorder: 937-521-1705

Tax Map: 937-521-1820

Treasurer: 937-521-1832

For updated information, log on to ClarkCountyOhio.gov.

DJFS no longer processing in-person appointments

The Clark County Department of Job and Family Services will no longer be processing any in-person appointments, effectively, 4:30 p.m. today, Tuesday, March 17 due to the COVID-19 pandemic.

All applications for benefits and services will be handled via telephone, email and on-line. Limited exceptions will be made for specific Family and Children Services work.

Staff will still be working either from within the agency or from home and services such as food assistance, medical assistance, child support payments and children and adult services referrals will continue without interruption.

These steps are being taken as precautionary measures to ensure essential government services continue.

Paper applications for programs may be picked up and dropped off at each of the agency’s main entrances. Receipts will not be given at time of drop off, but an acknowledgement will be mailed to the applicant.

Documents for all programs can be emailed to Clark_Customer_Inquiry@JFS.Ohio.gov

Electronic applications for specific programs may also be found at http://www.clarkdjfs.org/

Tuesday, March 17, 2020, 1:45 p.m.

Board to host teleconference meeting due to COVID-19 pandemic

The Board of Clark County Commissioners will hold its normal weekly meeting on Wednesday, March 18 at 8:30 (informal session) and 10 a.m. (formal session) via teleconference to enable commissioners to participate despite the need to practice social distancing. All Open Meeting Act requirements will be respected. 

Participation is available by calling 1-312-626-6799.

The meeting ID is 831 681 756 and password is 497505.

The teleconference will be available for both the formal and informal sessions.

Courts to implement scheduling measures due to pandemic

The Clark County Common Pleas Court and the Clark County Municipal Court will be implementing changes to scheduling practices in order to slow the spread of COVID-19. For more information, click here.

CCW office open by appointment only

The CCW office at the Clark County Sheriff's East District Office, 3130 East Main St. will be open Monday and Friday from 8 a.m. to 4 p.m. by appointment only. Only the individual applying for the permit will be allowed in the office, no friends or family. If a person shows up to their appointment, but the previous applicant is still in the office, the new applicant will be asked to wait outside or in their vehicle and we will let them know when they can enter the CCW area. For more information or to schedule an appointment, call 937-521-2102.

Tuesday, March 17, 2020, 10:30 a.m.

Clark County Clerk of Courts Melissa M. Tuttle is making the following changes to public access in accordance with public health guidance to help protect health of the staff during the COVID-19 pandemic.

Legal Division:

The Clark County Clerk of Courts Office in the Common Pleas Courthouse will remain open during normal hours and will allow access to the public for business with our office except as follows:

  • Credit card and cash payments can be made at the counter and checks will still be accepted from attorneys. Payments for fines and/or costs can be made online at our website: www.clarkcountycommonpleas.com or by phone by calling 1-877-352-8560.

  • Records requests for documents will be replied to in order that they are received and in a responsible amount of time, please understand that essential court docketing takes precedence. 

  • We encourage filers to mail filings when time permits and please note that fax filings are currently only approved in domestic case filings per Local Rules. It is also requested items are dropped off to be filed and if you need to wait on a filing, please sit on the bench in the hallway. We appreciate the effort the public is making in slowing the spread of this virus.

Auto Title Division:

  • The drive thru at Southern Village Title Office located at: 1607 Selma Rd, Springfield, Ohio, 45505, will remain open Monday through Friday from 8:00 A.M. to 4:30 P.M.  Dealers can use the first lane to drop off title work.  The front doors will be locked.  All Saturday hours have been suspended until further notice.

  • The Auto Title offices in New Carlisle and Downtown Springfield will be closing at noon on Tuesday, March 17, 2020? to the public, until further notice. 

  • Passport application processing will be suspended at all locations until at least March 31st and the Department of State has been notified to update their records.

  • Dealers are encouraged to contact the offices directly in regards to their title work. We greatly appreciate everyone’s understanding in these uncertain times.

For more information, e-mail Tuttle at mtuttle@clarkcountyohio.gov.

Tuesday, March 17, 2020, 8:15 a.m.

The Board of Clark County Commissioners is closing to the public several buildings as a precautionary measure to ensure essential government services run efficiently during the COVID-19 pandemic.

The following county buildings will CLOSE at noon Tuesday, March 17 until further notice:

  • Springview Government Center, 3130 E. Main St., Springfield
  • Clark County Dog Shelter, 5201 Urbana Rd., Springfield
  • Clark County Solid Waste District, 1602 W. Main St., Springfield

The closures at Springview will affect the following departments and agencies: Community and Economic Development, Personnel, Utilities, Emergency Management Agency, Soil and Water, Ohio State University Extension, Sheriff’s Office Web Check and CCW, the Clark County-Springfield Transportation Coordinating Committee and the Clark County Coroner’s Office.

Three county buildings will remain OPEN to the public at this time:

  • Clark County Common Pleas Courthouse, 101 N. Limestone St.,
  • Clark County Municipal Courthouse, 50 E. Columbia St.
  • Public Safety Building, 120 & 130 N. Fountain Ave.

While the buildings are closed, the government agencies located inside those facilities will remain operational and employees will report to work according to department policies. Residents are encouraged to do business online or by phone as much as possible during the closure. Individual appointments can be made available based on the situation.

  • For utility bills, residents can mail payments using the remittance envelope included with their bill. Residents can also drop off payment in person at our office or use the night deposit box located in front of the Springview Government Center, 3130 E. Main St. You can also make arrangements with the Utilities to have your payment deducted directly from your checking or savings account monthly through our ACH program. About 1,000 customers currently use this Automatic payment option. Residents can also pay their bill by credit/debit card or e-check using First Billing Services. Call 855-270-3592 to make your payment or you can call our office at 937-521-2150 and select option 1. Online payments can be made at: https://ipn2.paymentus.com/rotp/clkc 
  • The Clark County Solid Waste District will suspend specialty recycling  at 1620 W. Main Street in Springfield on Thursdays and the first Saturday of each month while Ohio is in a state of emergency. Recycling stations remain open at our five Clark County locations. Residents are asked to place cardboard in comingled bins with glass and plastic. Please flatten cardboard boxes to allow for more space in the bins. All bins are being sanitized daily to stop the possible spread of the virus. Remember, if you’re sick, stay home.

  • Zoning and building forms should be mailed to the Clark County Community and Economic Development Office, 3130 East Main Street Suite 1A. For more information, call the department at 937-521-2160.

  • The Clark County Personnel Department is still accepting job applications via e-mail. For more information on available jobs, log on to bit.ly/ClarkCountyJobs.

  • The Clark County Dog Shelter will be closed to the public for adoptions, while redemptions will be done by appointment only. Effectively immediately, the Dog Warden’s Office will only be dispatched for police assist cases and situations where there is imminent danger to the general public based on recommendations from National Animal Care and Control Association. Bite complaints and dangerous/aggressive dog complaints will be handled on a case-by-case basis. While we value our volunteers and community service workers, we ask that you follow social distancing protocols at this time to slow the spread of the virus. For updates, log on to Facebook.com/ClarkCountyDogShelter.

For statewide updates, log on to coronavirus.ohio.gov. For countywide updates, log on to ClarkCountyOhio.gov.


Media contact: Michael Cooper, Public Information Officer, 937-521-2031

Editor’s Note: We will update this Backgrounder as new information is available. Please see our website for the latest information.

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